Get a Permanent Access Token for WhatsApp Business API Endpoint

To get a permanent access token, that does not expire after 23 hours, you will need to go through a few steps.  

1. Go to the Business settings of the Business your app is registered with on the Meta/Facebook Developer Dashboard. To do that, just click on the Business name that appears as a link in blue.
2. Then in the Sidebar navigate to Users > System Users .
3. Click Add .
4. Add a System Username and choose a role. 
5. Click Add Assets .
6. Go to Apps, select the app and enable the Manage App option and save changes. 
7. Click Generate Token and choose the App you want to generate a token for. 
8. From available permissions choose whatsapp_business_messaging and whatsapp_business_management and click Generate token . 
9. Use the generated Access token instead of the Temporary token that was provided before, and use it in the WhatsApp Settings on the Cognigy.AI platform as an Access Token.